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One platform, two important relationships
Gather HQs provides the software, platform subscription, infrastructure, and support. Each subscriber group independently creates and operates its events, memberships, communications, public content, and connected Stripe account. The policies below explain where those responsibilities meet—and where they remain separate.
Terms of Service
The agreement for accounts, subscriptions, sites, events, communications, content, and platform use.
Read policy → 02Privacy Notice
What Gather HQs and subscriber groups collect, why it is used, where it goes, and the choices people have.
Read policy → 03Cookie Notice
The essential browser storage used by the platform and how third-party hosted pages are handled.
Read policy → 04Payments, Cancellations & Refunds
Separate rules for Gather HQs subscriptions, event tickets, and subscriber membership dues.
Read policy → 05Acceptable Use Policy
Safety, consent, content, communications, security, and platform-integrity requirements.
Read policy → 06Data Retention & Deletion
How active data, deletion requests, protected records, logs, and backups are handled.
Read policy → 07Security & Responsible Disclosure
Platform safeguards, customer responsibilities, incident handling, and how to report a concern.
Read policy → 08Review Guidelines
Eligibility, honest feedback, prohibited content, moderation, removal, and appeals.
Read policy →Event-specific questions
The subscriber group—not Gather HQs—sets the event description, admission rules, refund promises, membership benefits, age requirements, safety procedures, and other event-specific terms. Contact that group using the information on its site before contacting platform support.