Help center

How to use Gather HQs

Step-by-step guidance for your account, organizations, events, communications, payments, and operations tools.

Account and profile

Open your profile from the top-right avatar menu to update your name, photo, and mailing address.
Use Organizations to open your organization list and manage all organizations where you have access.
Use Log out from the same profile menu to securely end your session.

Organizations and website

Organizations opens your organization list and account workspace.
Open workspace opens a specific organization workspace.
Visit site opens your public website for quick content and appearance checks.
Website settings and Quick start in each organization workspace guide launch readiness.

Events and attendance

Create single or recurring events, manage visibility, and send invitations.
Track registrations and check-ins using rosters and attendance views.
Use reports to monitor registrations, participation, and post-event trends.

Notifications and communications

Use the bell icon to review recent unread updates without leaving your current page.
Open Notifications for full history and mark items read individually or all at once.
Use campaigns and delivery status tools to manage newsletters and message follow-up.

Billing and payments

Subscriber admins can manage trial, subscription, and Stripe connection from the organization workspace.
Ticket fees and refunds are tracked in reporting and platform operations summaries.
For policy details, review legal pages linked in the footer.

Support and operations

Platform administrators can use Platform operations for support, moderation, and retention actions.
Sensitive operations are audited and require role-based access.
Need help? Contact support@gatherhqs.com.